Spareandsquare logo
Spareandsquare logo

All articles

Order Information

All information relating to your orders can be found here.

What is the status of my order?

Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email along with the link to track your order. Or, you can track the status of your order fr

Can I change my order?

We can only change orders that have not been processed for shipping yet. To make changes to your order, please reach out to support by submitting your request via "contact us" form., or reaching out on whatsapp: 0333 772 9266

How do I cancel my order?

If you wish to cancel your order, you can send an email or whatsapp customer support. Orders that have been processed or shipped can not be canceled and would need returning in line with our returns terms and conditions.

How do I add or remove products after placing my order?

Once you have placed your order you will not be able to make modifications on the website. Please contact our customer support team through 'contact us' form or whatsapp for any modification of the order.*. *Please note, orders that have been process

How do I track the progress of an order?

Once your order has been shipped, you will receive an email notification with details of the order. You can track the shipment by clicking on the link provided in the email or using the tracking link associated to your order from the "account" sectio

Can I change my delivery address after I have placed my order?

If your order has not been shipped yet, then we can deliver to a different address as per your request. To know further, you can contact us through 'contact us' form. If your order has been processed and dispatched we can not change your delivery add